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Return Policy

More4Motion doesn’t sell directly from this website right now.

  • Bought through a partner link? The partner store handles returns, exchanges and refunds under its own return policy. Contact the store you bought from.
  • Sent us a notify-me request? That isn’t an order, so there is nothing to return or cancel.

Orders placed directly with More4Motion before November 2026

The policy below still applies to those orders. Email [email protected] with your order number.

More4Motion Store Returns Policy

Returns

Returns are accepted within 30 days.   If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial or no refunds are granted:

  1. Product with obvious signs of use
  2. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  3. Any item that is returned more than 30 days after delivery

We will charge 15% restocking fee on all returns. 

Items that have Free shipping such as some of the "Special Editions" will have a restocking fee of 15% as they are custom made.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Please note we will not refund credit card or PayPal processing fee of 3.5%.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]. 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping item(s) over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.